Netflix Not Working on Vizio Smart TV | Troubleshooting Tips

Netflix Not Working on Vizio Smart TV

With the heavy rains outside, Kathy eagerly settled onto her favorite spot on the couch with the popcorn in hand. She was ready to watch her favorite Web series on Netflix, “Money Heist.” Yet, fate had created a different heist with her. Her Vizio Smart TV screen went blank, and she couldn’t do anything. Frustration was at the top of her mind. Just like how Kathy experienced it, you might also need help when you come up with Netflix not working on Vizio Smart TV. But don’t worry; this guide is here to help you fix it. It will show you how to solve the problem step-by-step, like checking the network connectivity, server status, and updating apps. With this guide, you won’t have to worry about missing out on your favorite shows and movies.

Why Netflix Stopped Working on Vizio Smart TV?

Sometimes Netflix servers can be overloaded. Yes, it can happen. With the broad audience of Netflix, it is possible that once in a blue moon, Netflix servers may not respond or go offline. When the Netflix servers are not working for some time, streaming a movie or TV Show becomes too challenging. 

Also, the cache and cookies that are stored over time on Netflix might cause Netflix wont work on Vizio Smart TV error. Moreover, the most common reasons are a slow internet connection, technical glitches or bugs with the Vizio TV, or outdated app versions. If Netflix is unavailable in your region, you may also need help. There is no reason to worry, as we are here to provide you with all the possible troubleshooting tips to fix it. Let’s find out!

How to Resolve “Netflix Not Working on Vizio”?

It is really easy to troubleshoot the problem with Netflix on Vizio TV. Here, we have provided a list of solutions that might help when Netflix stopped working on Vizio Smart TV:

Solution 1: Power Cycle Your Vizio Smart TV

The first thing to do when Vizio Smart TV Netflix not working is to turn the TV off and on again. Power Cycling Vizio TV is done with the help of following process:

  1. Turn off your Vizio TV.
  2. Remove the power cable from the socket.
  3. Wait for around 5-10 minutes.
  4. Plug the cord back in and Turn on the TV.

Try to stream a movie or show on Netflix to check whether it is working.

Solution 2: Check the Compatibility of Vizio TV with Netflix

Not all Vizio TVs have Netflix compatibility. In the late 2010s, Netflix stopped working on almost all the older versions of Vizio TVs. Their old processors made them unable to handle Netflix applications. You can check the list of Vizio TV models compatible with Netflix online. If your TV is not on that list, you must use a streaming stick or replace your device, whatever suits you the best.

Solution 3: Ensure a Good Internet Connectivity

It is almost impossible for anyone to stream on any service with a slow and laggy internet connection. If you are facing a Vizio TV Netflix not working issue, you should check your internet connectivity on a priority basis. If you are on a limited plan, ensure you have exhausted all the data. If yes, you can renew the plan or add some data to start streaming again. 

On the other hand, if you are on an unlimited plan, you need to check the speed of your internet connection. The slow internet connection can also lead to streaming issues like Netflix not working on Roku. However, you can check the internet speed from any reliable website. In case the pace is slow, make sure to talk to your ISP about upgrading the plan.

Solution 4: Restart the WiFi Router

Generally, the problem of Netflix stopped working on Vizio Smart TV arises with your WiFi router rather than your TV or Netflix. Rather than spending your time troubleshooting Network related issues, you can restart the router and check if it resolves the problems. It should be done once a month so that your network is working fine. 

Restarting your WiFi router will turn off the network for 5-10 minutes during the reboot section. Wait patiently for the process to complete, then you can stream Netflix properly.

Solution 5: Check Netflix Server Status

When the situation is unfavorable, it may create problems with Netflix on Vizio Smart TV. The leading cause can be the server problems that Netflix rarely faces. In such cases, one of the best things you can do is check whether Netflix works on other devices. Check the server status on the Official Page of Netflix. In this most unlikely situation, you can only wait patiently for the servers to work again. You can also check the server status from the social media accounts, such as Twitter, to get the latest update.

Solution 6: Update Netflix on Vizio Smart TV

One of the causes of Netflix not working on Vizio can be its outdated app version. In this case, you have to update the Netflix app from the settings to its latest version available for your smart TV. If you are wondering how to update Netflix on Vizio TV, just know that it is quite easy to do:

  1. Visit the Vizio App Store and look for Netflix.
  2. Click on the app and press the Yellow button on your remote.
  3. Updated Netflix to its latest version by selecting the Update icon.
  4. Wait until the app is installed and stream your favorite shows in no time.

Solution 7: Update Vizio Smart TV OS

Outdated Vizio TV firmware is another reason why Netflix might not be working on Vizio TV. If your operating software is not updated, it may cause problems with the other streaming apps, making them unable to open. To update your Vizio TV firmware:

  1. Click on the Menu button on Vizio TV remote.
  2. Head towards System Settings and check for Updates.
  3. If there is any firmware update available, you can download it.

After updating, you can restart your TV and start watching Netflix again.

Solution 8: Clear Stored Cache and Cookies of Netflix

One of the best things that can be done to resolve Netflix wont work on Vizio Smart TV error is to clear the cookies that are stored over time in your app. It will help in troubleshooting technical glitches in the app. Also, other Netflix-related errors like Netflix not working on Samsung TV can easily be resolved with this method. To do this:

  1. Press the V or Home button on the remote of your Vizio TV.
  2. From the menu, select System.
  3. Go to the System Apps and choose Netflix.
  4. Choose to clear the cache and click on OK.

Solution 9: Factory Reset Your Vizio Smart TV

If you are still stuck with Netflix wont work on Vizio Smart TV error, you can fix it by resetting the TV. In order to reset your Vizio Smart TV:

  1. Go to the Menu by pressing the “Home” button on Vizio TV.
  2. Navigate to System and click on Reset and Admin.
  3. Choose Reset to Factory Settings and wait until the process is completed.

Now, you can start the TV, download the app again, and log in with your credentials. 

Final Words

In the above blog, we shared some helpful insights using which you can fix the “Netflix Not Working on Vizio Smart TV” issue, but sometimes things can still be a bit tricky. If none of these ideas are working, don’t worry. You can get extra help by contacting either Netflix or Vizio customer support. They know a lot about these things and can help you get back to enjoying your shows and movies. So, don’t hesitate to ask for their assistance if you need it. Keep trying and keep enjoying your TV time!

Frequently Asked Questions (FAQs)

How to search Netflix on Vizio Smart TV?

It is straightforward to search for Netflix on your Vizio Smart TV; use your remote to navigate to the Apps section. Then, select the search icon and type in “Netflix.” Once you find the Netflix app, you can press the “OK” or “Enter” button to open the app.

How to reset Netflix on Vizio TV?

To reset Netflix on Vizio TV, head towards Settings and find Apps. Locate Netflix and choose to Clear Data or Delete. You can now close and reopen the Netflix App. Sign in with your credentials again, and it will resolve all the problems you might face with the app.

How to log out of Netflix on Vizio TV?

To log out of Netflix on your Vizio TV, open the Netflix App and navigate to the Account Section on the left. You can find the option to log out.